Legal notice

Last updated: September 2026

In compliance with article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the identification details of the owner of this website are set out below.

1. Owner details

Alaya Tenerife is the trade name operated by:

Email: info@alayatenerife.com
Phone: +34 686 883 984
Website: alayatenerife.com

2. Purpose

This website provides information about Alaya Tenerife's accommodation, experiences, events and gift vouchers, and allows them to be booked and paid for online. Bookings are also governed by the Terms, Conditions and Refunds and the House Rules.

3. Terms of use

Access to the website is free of charge. By browsing it, users accept this legal notice and, by making a booking, they also accept the Terms, Conditions and Refunds and the House Rules. Users agree to use the website lawfully, not to damage, disable or overload it, not to introduce viruses or malicious code, and not to attempt to access restricted areas or other users' data.

4. Intellectual and industrial property

The texts, photographs, videos, logos, design and code of this website belong to its owner or to third parties who have authorised their use. Their reproduction, distribution, public communication or transformation is prohibited without express authorisation, except for personal and private use.

5. Liability

We make every effort to ensure the information published is accurate and up to date, but it may occasionally contain errors. The final price and availability are those shown when the booking is confirmed. The owner is not liable for service interruptions due to maintenance or causes beyond its control, nor for damage arising from improper use of the website.

6. Third-party links

The website may include links to third-party pages (social networks, payment platforms, reviews). The owner does not control their content and accepts no liability for it.

7. Data protection

How we process the personal data provided by users is explained in our Privacy Policy.

8. Applicable law and jurisdiction

This legal notice is governed by Spanish law. Where the user is a consumer, the courts of the consumer's place of residence shall have jurisdiction, in accordance with consumer protection legislation.